TECHNICAL SUPPORT
Our after sales services
We ensure service and support at the point of use through our worldwide subsidiaries and representatives. Thanks to our intermediate warehouses, spare parts are delivered quickly and securely around the globe. We've developed a comprehensive service package to deliver reliable, expert support tailored to your needs.
Rapid task force
Our SMW-AUTOBLOK service team is available worldwide within the shortest possible time whenever problems arise. Benefit from the extensive expertise of our technicians, who are capable of analyzing and resolving even complex issues.
Repairs
We quickly repair defective clamping systems either at our facility or directly on-site at your location. Express repairs are also available – just ask us!
Original spare parts
Our spare parts service is happy to assist you in selecting the correct spare parts and can ship them via express delivery if needed. We keep all critical parts in stock. With our original SMW-AUTOBLOK spare parts, we guarantee minimal downtime and maximum machine availability.
PRODUCT TRAININGS
We offer customized training sessions for you and your employees — we are happy to advise you!
Commissioning
Our professionals commission the clamping systems directly in your production facility upon request and provide you with expert support. This minimizes start-up costs and reduces commissioning time.
Maintenance
Regular maintenance according to the maintenance schedule is essential to ensure consistent accuracy and a long service life of the clamping system. This also guarantees maximum equipment availability. We perform maintenance either at our facility or directly at your site.